March 19, 2020
To: Our Residents, Guests, Persons-Served and Family Members
We know many of you may be concerned about the spread of COVID-19 (the novel coronavirus) being reported in the media and how it may impact us here at our campuses. Ensuring our persons served are cared for in a safe and healthy environment is our greatest concern. Currently, we don’t have any known cases in our campuses. The Centers for Disease Control and Prevention (CDC) have recommended a variety of steps that we are implementing to help reduce the potential for the virus to enter our building. However, we need your help in battling COVID-19. Below are some examples of how you can help protect the residents, as well as prevent the spread throughout the community.
- Family is one of our Crestwood values, but for the safety of our persons served and staff, we are restricting visitors at this time.
- We understand that connecting with family members is incredibly important, and there are a variety of other ways you might consider connecting with them. These may include telephone, email, text, or through Skype or Facebook. We will do what we can to support these alternative ways to communicate for now.
Our campuses are following the recommendations of the CDC on prevention steps, including following strict handwashing procedures, and in some circumstances, wearing gowns and gloves when interacting with residents who are sick. We also are staying up to date with the CDC recommendations as they are updated. In addition, our Home Office and campuses are in close contact with the local and state health departments and are following their guidance.
We will notify you if any residents or staff are diagnosed with COVID-19. Should you have any questions, please feel free to contact our Campus Administrators or Anthony Garcia at our Home Office (916) 201-7332.
For additional information, please visit the CDC COVID-19 information page @ https://www.cdc.gov/coronavirus/2019-ncov/index.html.
Thank you for your understanding and help during this time.
*The CDC is recommending these habits to help prevent the spread of COVID-19:
- Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer.
- Avoid touching your eyes, nose and mouth with unwashed hands.
- Stay home if you are sick.
- Cover your cough or sneeze with a tissue. Throw used tissues in the trash immediately.
- Clean and disinfect frequently touched objects and surfaces.